The Questions Clients Actually Ask Us.

ERPNext runs your website and the business systems behind it from one place, with one login and one database. Your site is not a separate thing bolted on. It sits on the same foundation that runs your clients, invoicing, operations and future systems.

That means one source of truth, nothing to sync between tools, and a platform that grows with you instead of being replaced later.

Separate tools can be connected, but every connection adds complexity, cost, and points where data drifts out of sync. A unified system means there is nothing to break between systems.

It also makes AI far more useful, because it can look across your content, your clients and your operations together, rather than seeing one fragment at a time.

Yes, and we would rather you hear them upfront than discover them later.

• Design works within a framework. It is more structured than a completely hand-coded site, though fully custom pages can be built when you want them.
• There is a short learning curve. It is a capable system, which is why handover and a walkthrough are always included.
• Your site shares a foundation with your business systems. That is the main advantage, but it does mean they live together.
• ERPNext is more specialised than mainstream platforms. Everything is documented and handed over to you, so you always retain full ownership and access.

Every one of these is the flip side of a strength: more structure gives you consistency, a bigger system gives you more capability, and one shared foundation gives you a genuinely unified platform.

You publish yourself. Articles, insights, resources, PDFs and media go live from your own dashboard, instantly, with no developer needed. You decide what stays a draft and what goes live.

No. Content created through AI or MCP comes in as a draft first. It lands in your dashboard for you to review, edit and approve, and only goes public when you choose.

Nothing reaches your website without a human signing off. AI helps you produce faster, but you always have the final say.

Yes. Content is organised by categories and topics with search built into the site, so it stays easy to navigate however much you publish over time.

No. Standard pages and blogs work out of the box, and we also build fully custom-designed pages inside ERPNext when you want something distinctive.

The trade-off is honest: everyday content is instant and self-service, while bespoke page designs are proper build work.

A design is the picture of what a page should look like. Getting it live as a standalone file is quick, and we can do that in minutes.

The work is building that design into your platform so it becomes a living part of it: responsive across devices, connected to your content system so you can edit it yourself, and wired into the rest of your business tools. Same look, completely different machine underneath.

Your design is always yours and is never charged for. What you are paying for is turning that design into a living page inside your platform.

It depends on the page.

Simple or standard pages, and small edits and additions to existing ones, are light work handled as part of ongoing support.

Rich, custom-designed pages such as a full sales page or campaign page with its own unique layout are a separate build, quoted on its own.

You will always know which is which before any work starts, so there are never surprises.

Keeping your platform stable and running properly, applying updates and security patches, fixing anything that stops working as expected, and helping you when you are implementing something yourself and get stuck.

If it is quick and does not require real build time, we simply take care of it. That is part of valuing the relationship, not something we nickel and dime.

Anything that requires real build time or new resources: new custom-designed pages or features, new integrations, significant redesigns, or entirely new parts of the system.

These are always scoped and quoted clearly before any work begins, so you are never surprised by a bill for something you assumed was included.

Yes. There is an optional monthly plan for clients who want more than upkeep. It covers ongoing SEO work on the technical side, plus proper tracking and reporting of your numbers: how your site is performing, what your traffic is doing, and where your keywords are ranking over time.

You write the content, and we make sure it is technically sound and that you can actually see what it is achieving.

Yes, as its own build. That means landing pages and forms, payment and checkout with automatic customer capture and delivery of what they bought, and email automation that fires your written sequences the moment someone signs up or buys.

It is built once as proper infrastructure. Afterwards, launching each new campaign is light, because the engine already exists. You bring the copy, the offer and the design, and it plugs into what is already there.