Privacy Policy
Eji Tech Life Services (“we,” “us,” or “our”) is a digital transformation agency based in Lagos, Nigeria. We are committed to protecting the privacy of our clients, website visitors, and users of our services. This Privacy Policy explains how we collect, use, store, and protect your personal information in connection with our services, including ERPNext/Frappe implementation, n8n workflow automation, Mautic marketing automation, web hosting, and AI-powered content pipelines.
1. Information We Collect
We may collect the following categories of personal information:
- Identity & Contact Data: Name, email address, phone number, company name, and job title provided via contact forms, onboarding processes, or direct communication.
- Technical Data: IP addresses, browser type, device information, and usage logs collected through our websites and hosted services.
- Business Data: Data you provide or generate through our implementation services, including ERP records, marketing contacts, automation workflow data, and website content.
- Payment Data: Billing details processed through our payment partners. We do not store full card details on our servers.
- Communications: Emails, WhatsApp messages, or other correspondence you share with us.
2. How We Use Your Information
We use collected information to:
- Deliver, configure, and support our services (ERPNext, n8n, Mautic, hosting, AI pipelines).
- Communicate with you about your projects, invoices, and service updates.
- Improve our products and service offerings.
- Comply with legal obligations under applicable law, including the Nigeria Data Protection Act (NDPA) 2023.
- Send relevant marketing communications, where you have given consent.
3. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: Processing necessary to deliver services you have engaged us for.
- Legitimate Interests: Improving our services, fraud prevention, and business communications.
- Consent: For marketing emails and non-essential cookies, where applicable.
- Legal Obligation: Compliance with Nigerian and applicable international law.
4. Data Sharing & Third Parties
We do not sell your personal data. We may share it with:
- Service Providers: Infrastructure providers (VPS hosting, email services, payment processors) who process data on our behalf under confidentiality agreements.
- Clients: Where our work involves configuring systems on your behalf, data flows are governed by our service agreement with you.
- Legal Authorities: When required by law, court order, or regulatory authority.
5. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Client project data is typically retained for the duration of the engagement and up to 2 years thereafter for support and audit purposes, unless a different period is agreed in writing.
6. Data Security
We implement appropriate technical and organisational measures to protect your data, including encrypted server communications (SSL/TLS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (right to erasure).
- Object to or restrict certain processing.
- Withdraw consent at any time (where processing is based on consent).
- Lodge a complaint with a relevant data protection authority.
To exercise any of these rights, please contact us at info@ejitechlife.com.
8. Cookies
Our websites may use cookies and similar tracking technologies to enhance your experience, analyse traffic, and support our marketing tools (including Mautic and Umami analytics). You can control cookie settings through your browser. Where required by law, we will request your consent before placing non-essential cookies.
9. International Transfers
Some of our infrastructure providers are located outside Nigeria. Where we transfer personal data internationally, we take steps to ensure appropriate safeguards are in place consistent with applicable data protection law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our services after changes constitutes your acknowledgement of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Eji Tech Life Services
Lagos, Nigeria
Email: info@ejitechlife.com
Website: ejitechlife.com
This document was prepared for Eji Tech Life Services and is intended for general informational purposes. It does not constitute legal advice. We recommend reviewing with a qualified legal professional for full compliance.